MoW’s Information Technology Director Hisham Satir revealed that the number of users accessing MoW’s electronic services, whether through the Ministry’s web page www.works.gov.bh or the eGovernment portal www.bahrain.bh, reached 5691 users in the first quarter of 2014, while the total number of users during March 2014 amounted to 1987 users. ‘The e-Government Program, which aims to provide high quality services to citizens and residents by providing simple and easy to access electronic services, has contributed to saving time and efforts for users and directorates concerned with each service,’ said Satir.
‘The total number of eServices provided by the Ministry is 10 services, which are the sanitary engineering complaints, sewage network connection requests, traffic signals maintenance requests, road defects reports, in addition to requesting permission for unusual loads, contractors qualification service, traffic diversion request service and building maintenance service, and finally the new materials & products evaluation Service.’ he explained.
He also added that the total number of users to the new materials & products evaluation Service, belonging to the Materials Engineering Directorate, amounted to 98 users during the first quarter of 2014; which indicates that people have become more aware of the importance of eServices.
The materials and product evaluation service enables suppliers and factories to apply for product evaluation to make sure that they conform to the Ministry’s specifications. The electronic service allows the supplier to register the request through a user account on MoW’s page www.works.gov.bh or the eGovernment Portal www.bahrain.bh, after which he can provide the needed data and information on the product to undergo evaluation. If the product turns out to be compatible with the Ministry’s measures, it is then initially certified and enrolled within a database that engineering directorates can refer to.
